Apple to replace i. Phone Duo devices over reported screen problems

Read:Apple's i. Phone Duo faces early durability concerns as users report cracked screens. Some owners also shared photos showing cracks along the screen’s central crease, while others reported hearing a crunching noise when opening the device.

Apple customers have reported cracks appearing on the screens of its new £2,000 foldable i. Phone Duo, just weeks after the smartphone went on sale. The US tech giant has acknowledged an issue affecting the inner display on a small number of devices, following dozens of customer…pic.twitter.com/QN1SVg.

PpE8— The Telegraph (@Telegraph)October 27, 2026One user, Justin Lokos, posted an image showing lines across the right side of his display. He later shared a photo of a replacement handset alongside the damaged device and thanked an Apple store in New York for its assistance,.

The extent of the problem remains unclear. Apple has not disclosed how many devices have been affected, and some images circulating online may have been generated or manipulated using artificial intelligence. The Duo features a 7.6-inch (19.3-centimetre) inner display connected by a central hinge, a complex component that has also posed challenges for other foldable smartphone manufacturers.

Samsung faced a similar setback in 2019 when reviewers reported screen failures in its first foldable smartphone, the Galaxy Fold, shortly before its planned launch.